For the purpose of the Data Protection Act 1998 (the “Act”), the Data Controller, as defined in the Act, Access 2 Healthcare Ltd 62 South Street Chichester West Sussex
Where appropriate, we’ll ask for your consent to use your personal information, at the point where we collect it. If the reasons for us processing your personal information are consistent with what you’ve asked us to do, we’ll explain this so that you fully understand how we’ll use your information.
What type of data will we collect?
We may collect and process the following data about you:
(i) Information you give us
You may give us information about you when you use the Services by filling in forms on our site or by getting in touch with us by phone, email, post or otherwise. We may also need to collect sensitive personal data which could include details around your physical health, mental health and your lifestyle. You can choose whether to supply or withhold any sensitive personal data. However, withholding information may limit the Services we can offer you.
(ii) Information we get from other sources
How we use your personal data
We will only collect personal data which is necessary to provide you with the Services or an associated or required service. We may process your personal data and sensitive personal data for the following reasons:
This list isn’t definitive and could change if our business, legal or regulatory needs change. We will always ask for your consent first if we wish to use your personal information in a way we have not told you about. We may also combine information we get from other sources with information we collect about you for the reasons shown above.
When you submit a claim we may have to pass information about you to those involved in your treatment or care and/or your representative (if you have one). We’ll do this in a secure and confidential way.
Any insured dependant aged 16 or over has the right to confidentiality for their claims and information. To assert this right, the insured dependant should contact our customer services team.
How we may retain and remove personal data
We hold data in various ways. These include electronic databases, computerised files and paper files. We’ll keep your data for the term of your policy and for a further period of time specified by regulation. We’ll remove all personally identifiable data by using our approved company processes, to make sure we take all reasonable precautions to protect its confidentiality. We may keep non-personally identifiable data for research and statistical reasons or to improve our Services. Who we may share data with We may pass data to third parties so that we can provide the Services.
In all cases, we use privacy-enhancing technologies as promoted by the Information Commissioner's Office (“ICO”) and which conform to EU guidance.
Where we store your personal data
To keep you informed with product updates and offers we would like to use your personal information to contact you. You have the right to ask us not to process your personal data for marketing uses. Before collecting your data, we’ll always tell you if we intend using it for marketing reasons. You can exercise your right to stop us using your data by checking certain boxes on the forms we use to collect it.
Your rights to ask for, check and change
You have the right to ask for a copy of the data we hold about you, as well as asking us to correct any inaccurate data. You can use your right to access your data under the terms of the Act. To access your data, please contact the Data Subject Access Request team by email at: firstname.lastname@example.org or by post Access to Healthcare Ltd, 62 South Street, Chichester West Sussex PO19 1EE.
Copyright © 2019 Access to Healthcare Limited- All Rights Reserved.
*Up to 50% off is available to customers who have not held an Aviva policy for at least 12 months. This discount is based on someone choosing an Aviva NCD 12 policy including 2 months free, with a 6 week option using Aviva’s Trust hospital list.
Access To Healthcare and Medical insurance direct are trading styles of Access To Healthcare Limited who is authorised and regulated by the Financial Conduct Authority Ref Number: 536678
Access To Healthcare Ltd is registered in England. Registration number 7389027
Registered office address is Access to Healthcare 62 South Street ,Chichester ,West Sussex,PO19 1EE